Privacy Policy

Last updated: 05/08/26

Habitat Dynamics ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and protect your personal data when you visit our website or use our services, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Habitat Dynamics provides HVAC, MVHR, solar power storage, EV charging and building management system installations for domestic, agricultural, commercial and industrial clients across the UK.

Contact: info@habitatdynamics.co.uk Phone: 07737 549237

Information we collect

We may collect the following information when you interact with us:

Contact details you provide via our website forms, email or phone, such as name, email address, phone number and company name
Project enquiry details, including information about your property or premises, the services you're interested in, and any details you share to help us scope a project
Technical data, such as IP address, browser type and device information, collected automatically when you visit our website
Usage data, such as which pages you visit and how you interact with our site

How we use your information

We use your information to:

Respond to enquiries and provide quotes for our services
Deliver and manage installation projects
Maintain records for accounting, legal and warranty purposes
Improve our website and services
Send updates about your project (where relevant)
Comply with legal obligations

We do not use your data for automated decision-making or profiling.

Marketing communications

We do not currently operate a newsletter or send marketing communications. If this changes in future, this policy will be updated to explain your choices and how to opt out.

Legal basis for processing

We process your personal data under the following legal bases:

Contract: to provide quotes, deliver installation services and fulfil agreements with you
Legitimate interests: to respond to enquiries, maintain business records and improve our services
Legal obligation: to comply with tax, accounting and other regulatory requirements

Sharing your information

We do not sell your personal data. We may share your information with:

Trusted third parties who help us deliver our services (e.g. equipment suppliers, subcontractors, or installation partners), only where necessary for a project
Professional advisors, such as accountants or legal advisors, where required
Regulatory or law enforcement bodies, where required by law

We use Wix as our website hosting and CRM platform, which processes enquiry and contact data on our behalf.

Our website uses standard cookies provided by our website platform, Wix, to support core site functionality, such as remembering your preferences and enabling the site to function correctly. We do not currently use analytics or advertising cookies.

You can control or disable cookies through your browser settings, though this may affect how the website functions.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. In practice, this means:

Enquiry details are kept for as long as needed to respond to your enquiry and follow up on any potential project, after which they are deleted if no project proceeds
Project and installation records are kept for as long as needed to support warranties, ongoing servicing, and any legal or accounting obligations
Where we are required to keep records for tax or accounting purposes, we retain that data for the period required by law (currently 6 years under UK tax rules)

Once data is no longer needed for these purposes, we delete it or anonymise it.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, where applicable
Object to or restrict certain processing
Request a copy of your data in a portable format
Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at info@habitatdynamics.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this privacy policy or how we handle your data, please contact us at:

info@habitatdynamics.co.uk

07737 549237